Creating Successful Conversations

Good communication skills can enhance professional and personal relationships and contribute to improved interactions. This training focuses on four parts of communication, including where communication gets stuck. Trainees practice strategies for speaking, listening and responding to create conversations where people feel engaged, motivated and valued.

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Leading Through Collaboration

Becoming a strong leader involves honing and refining collaborative engagement skills: harnessing motivation, practicing good communication including reflective listening, and self-assessment. Trainees practice key reflective listening skills, as well as using a simple self-assessment method to gauge interactions and working relationships.

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